Frequently Asked Questions

General Inquiries
What is QES Solutions?
QES Solutions is a trusted provider of manufacturing support services such as quality inspection, rework, third-party logistics, and packaging services for manufacturers and distributors across the U.S.
What services does QES Solutions offer?
We offer quality inspection, containment, rework, contract labor support services, assembly, kitting, sub-assembly, warehousing & logistics, and cross-docking and shifted load repair services.
Where is QES Solutions located?
QES Solutions is headquartered in Rochester, New York, and serves clients across the Northeast and beyond.
How do I get a quote from QES Solutions?
You can request a quote by visiting our website’s contact page or calling our main office directly to discuss your project needs.
How fast can QES Solutions respond to urgent inspection or rework needs?
We pride ourselves on rapid response and can often deploy teams or start services within 24 hours.
Is QES Solutions ISO certified?
What industries does QES Solutions serve?
We serve clients in automotive, medical, industrial manufacturing, electronics, consumer goods, aerospace, and more.
What sets QES Solutions apart from other logistics or inspection companies?
Our personalized approach, rapid turnaround, end-to-end quality solutions, and cost savings make QES Solutions a preferred partner for manufacturers and suppliers.
What services to you provide?
QES Solutions provides manufacturing support services such as precision measurement, packaging, kitting and assembly services, warehousing, distribution, and contract labor, as well as Quality Representation support across North America. Headquartered in Rochester, NY, we can be a valuable partner to any company needing purchasing, assembly, warehousing or fulfillment support.
Is QES Solutions ISO Certified?
QES Solutions maintains a quality system under ISO 9001:2015 certification. A copy of our current certificate is available on our website.
Do you have other Certifications?
QES Solutions is a woman-owned, operated, and controlled business and is certified by the Women’s Business Enterprise National Council (WBENC).
Contract Manufacturing & Remanufacturing
What’s the difference between contract manufacturing and remanufacturing?
Contract manufacturing involves building new products to spec, while remanufacturing restores used components to like-new condition. QES Solutions offers both services to support flexible production strategies and sustainability goals.
Does QES Solutions offer scalable contract manufacturing?
Yes, we provide scalable, cost-effective contract manufacturing and remanufacturing solutions to meet varying production demands.
Warehousing Questions
Do you offer Warehousing?
Yes, we do. We have the space to meet your business requirements. Whether you need warehousing for seasonal distribution programs or for product overflow at your existing plant, we can store from 1 to 1000 pallets. We can also provide long-term and short-term storage options.
How can I keep track of my Inventory in your warehouse?
We provide online inventory monitoring using our customer MRP software system to provide you with 24-hour access to your material (by SKU) inside our warehouse, allowing you to better manage your business as stock is received and orders are shipped.
Do you provide delivery?
We’re conveniently located within a mile of 2 interstate highways and can provide local delivery within 75 miles of up to 8 pallets (4500 lbs.) of material. For deliveries outside our local area, we can ship your products using LTL trucking services.Â
What is quality inspection and containment?
Quality containment is the process of isolating and inspecting defective or suspect parts before they reach your customer. QES offers fast, accurate inspection and sorting services.Â
Do you provide rework and repair services for manufacturing defects?
Yes, QES Solutions offers rework and light assembly services to correct defects and ensure your parts meet specifications.Â
What types of contract packaging services do you offer?
We offer manual and semi-automated packaging, kitting, labeling, shrink wrapping, banding, and custom packaging for a wide range of industries.Â
Do you offer third-party logistics (3PL) services?
Yes, QES Solutions provides full 3PL support, including warehousing, inventory management, order fulfillment, and shipping.Â
Can QES handle warehousing and shipping for my eCommerce business?
Yes, we provide flexible fulfillment solutions for eCommerce businesses, including storage, packing, and shipping.Â
What is workforce support and how does QES provide it?
Workforce support includes supplying trained staff to support your production, inspection, or packaging needs during peak demand or staffing shortages, either on-site at your location or at our QES Solutions facility.Â
Can QES provide temporary labor for a short-term project?
Yes, QES Solutions offers flexible, short-term labor support tailored to your project timeline and production requirements.Â
Who offers contract packaging services in Rochester, NY?
QES Solutions is a leading provider of contract packaging services in Rochester, serving regional and national clients.Â
Where can I find quality inspection services for manufacturing in New York?
QES Solutions provides expert quality inspection and containment services for manufacturers in Rochester and the surrounding areas.Â
What company provides 3PL and warehousing in Upstate New York?
QES Solutions offers reliable third-party logistics and warehousing services to support supply chains throughout Upstate New York.Â
How does QES ensure the quality of its inspection and packaging services?
We follow strict internal quality control procedures and provide detailed reporting to ensure accountability and continuous improvement.Â
Can QES Solutions handle both small batch and high-volume jobs?
Yes, our flexible team and facility allow us to support both small batch runs and large-scale projects.Â
Warehousing Solutions
What types of warehousing services does QES Solutions offer?
We offer secure warehousing, inventory management, order fulfillment, and logistics support tailored to manufacturing and distribution needs.Â
Can warehousing services help improve supply chain efficiency?
Definitely. Our warehousing solutions are designed to reduce lead times, optimize space, and support just-in-time delivery models.Â
Metrology Lab Questions
What type of equipment do you have in your Lab?
We have five high-accuracy Coordinate Measurement Machines (CMM), two non-contact OGP Vision Systems, and a full complement of inspecting and testing equipment. See our website for CMM machine specifications.
Is your Precision Measurement service performed in your own facility?
Our metrology lab is located within our facility on Lyell Avenue in Rochester, NY. We are presently staffed to provide up to 120 hours per week of service from a staff of quality technicians with a combined 60 years of precision measurement experience.
What software does your Metrology Lab use to analyze data?
We offer multiple CMM software formats which include ZEISS CALYPSO, HEXAGON PCDMIS, and SHEFFIELD MEASUREMAX.
What do I need to request a quote?
Requests for quotations can be emailed, faxed, or phoned in anytime and will be responded to within one working day.
Part Cleaning & Washing
Why is industrial part cleaning important in manufacturing?
Clean parts are essential for proper function and assembly. QES Solutions provides industrial part cleaning and washing services to remove contaminants and ensure quality before shipping or production.
What cleaning methods does QES Solutions use?
We use aqueous non-caustic alkaline solutions that feature degreasers and rust inhibitors, and other industrial-grade cleaning techniques based on part material and contamination type.
3D Printing Questions
What is 3D Printing?
3D printing is an additive process where layers of material are built up to create a finished piece. 3D printing allows you to make complex shapes using less material than traditional processes.
What types of material do you use to 3D Print?
We print using a wide variety of materials, depending on the needs specified by the client. We use filaments made of PLA, carbon fiber, metal fill, nylon, ABS (Think Lego Bricks), and more.
What are your capabilities?
Whether you need a one-off prototype built or a production run of parts, we can support your next project. Multiple in-house printers and off-site resources mean we can handle any size project.
Is 3D Printing expensive?
3D Printing can cost within the range of a few dollars up to hundreds of dollars, depending on the material used and the complexity of the part. We review all project requests and can provide a quote for any job, regardless of the quantity of parts required.
Does QES Solutions offer 3D printing for prototyping?
Yes, we provide rapid 3D printing services ideal for prototyping, testing, and short-run production. Our capabilities support complex geometries and quick turnaround times.
What industries can benefit from your 3D printing services?
Our 3D printing services are used in automotive, aerospace, medical, and consumer product industries for fast prototyping and design validation.

QES SOLUTIONS
OFFICE HOURS
8:00 am – 4:30pm EST

