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Frequently Asked Questions

General Inquiries

What services to you provide?

QES Solutions provides manufacturing support services such as precision measurement, packaging, kitting and assembly services, warehousing, distribution, and contract labor, as well as Quality Representation support across North America. Headquartered in Rochester, NY, we can be a valuable partner to any company needing purchasing, assembly, warehousing or fulfillment support.

Is QES Solutions ISO Certified?

QES Solutions maintains a quality system under ISO 9001:20115 certification. A copy of our current certificate is available on our website.

Do you have other Certifications?

QES Solutions is a woman-owned, operated, and controlled business and is certified by the Women’s Business Enterprise National Council (WBENC).

Warehousing Questions

Do you offer Warehousing?

Yes, we do. We have the space to meet your business requirements. Whether you need warehousing for seasonal distribution programs or for product overflow at your existing plant, we can store from 1 to 1000 pallets. We can also provide long-term and short-term storage options.

How can I keep track of my Inventory in your warehouse?

We provide online inventory monitoring using our customer MRP software system to provide you with 24-hour access to your material (by SKU) inside our warehouse, allowing you to better manage your business as stock is received and orders are shipped.

Do you provide delivery?

We’re conveniently located within a mile of 2 interstate highways and can provide local delivery within 75 miles of up to 8 pallets (4500 lbs.) of material. For deliveries outside our local area, we can ship your products using LTL trucking services. 

Metrology Lab Questions

Is your Precision Measurement service performed in your own facility?

Our metrology lab is located within our facility on Lyell Avenue in Rochester, NY. We are presently staffed to provide up to 120 hours per week of service from a staff of quality technicians with a combined 60 years of precision measurement experience.

What type of equipment do you have in your Lab?

We have five high-accuracy Coordinate Measurement Machines (CMM), two non-contact OGP Vision Systems, and a full complement of inspecting and testing equipment. See our website for CMM machine specifications.

What software does your Metrology Lab use to analyze data?

We offer multiple CMM software formats which include ZEISS CALYPSO, HEXAGON PCDMIS, and SHEFFIELD MEASUREMAX.

What do I need to request a quote?

Requests for quotations can be emailed, faxed, or phoned in anytime and will be responded to within one working day.

3D Printing Questions

What is 3D Printing?

3D printing is an additive process where layers of material are built up to create a finished piece. 3D printing allows you to make complex shapes using less material than traditional processes.

What types of material do you use to 3D Print?

We print using a wide variety of materials, depending on the needs specified by the client. We use filaments made of PLA, carbon fiber, metal fill, nylon, ABS (Think Lego Bricks), and more.

What are your capabilities?

Whether you need a one-off prototype built or a production run of parts, we can support your next project. Multiple in-house printers and off-site resources mean we can handle any size project.

Is 3D Printing expensive?

3D Printing can cost within the range of a few dollars up to hundreds of dollars, depending on the material used and the complexity of the part. We review all project requests and can provide a quote for any job, regardless of the quantity of parts required.

QES Solutions in Rochester NY
Contact

Phone: 585-783-1455

Fax: 585-783-1469

info@qessolutions.com

Office Hours

9:00am - 5:00pm EST